Coronavirus Domestic Violence


Coronavirus Domestic Violence

Safe lives have a website which has all the advice and resources needed for anyone dealing with domestic violence. Go here to find out more.

As we are all aware, those experiencing domestic abuse at this time of self-isolation and social anxiety may be more at risk and escalations are likely so if you or anyone you know need support and advice please don’t hesitate to contact the following agencies and call 999 in an emergency

Choices Domestic Abuse Services: 0800 917 9948

National Domestic Violence Helpline – 0808 2000 247

The Men’s Advice Line, for male domestic abuse survivors – 0808 801 0327

The Mix, free information and support for under 25s in the UK – 0808 808 4994

National LGBT+ Domestic Abuse Helpline – 0800 999 5428

Samaritans (24/7 service) – 116 123

Kent Police Support 

Medway Domestic Abuse Service (MDAS)

Refuge: Runs the National Domestic Abuse Helpline, which you can call for free, and in confidence, 24 hours a day on 0808 2000 247

Childline 0800 1111 

Women’s rights advice 

Safety planning SaveLives – Ending Domestic Abuse

If you are the abuser, and you need help to stop, you can access support through:

End the fear

White Ribbon: Corona Crisis: Survival Kit for Men Under Pressure

If you or someone else is suffering from domestic abuse please visit our Domestic Abuse page for advice and more information.

For information on who to contact view the following link: Whoever you are, social isolation is not an excuse for domestic abuse.

Domestic Violence UK

Domestic Violence UK have compiled a list of 73 organisations providing either helplines, call-backs or email and web chat support services. This list can be accessed here.


As a result of the coronavirus we have suspended all face-to-face services as per government advice.

To ensure that vulnerable victims of abuse get the support they need at this difficult time, we have expanded volunteer support services via our helpline – doubling opening hours and providing a named volunteer Advisor working from home to support people by telephone for as long as needed.

Our helpline is open Monday – Friday between 10am – 4pm.  Helpline number 01892 570538

We continue to accept referrals from partner organisations and self-referrals via our website:

DAVSS trained Volunteers are rostered to answer the telephone Helpline, receive telephone calls from clients, and support them with risk assessments, safety and action planning, including legal options. Clients are assigned a named volunteer to provide on-going support and support to court.

Volunteers discuss by telephone legal options with victims and support them to make decisions and take action to make them and their children safe, including carrying out risk assessments, safety planning, assistance to prepare documentation for court, and support by telephone during and after court.

We also provide telephone support explaining the court process to victims’ children if needed and supporting children as their parent seeks legal protection (victims are often too traumatised to do this and say they and their children greatly appreciate this support)

Most courts have closed, making it more difficult to obtain protection orders.  As a result of advocacy by DAVSS Support-to-court (STC) Manager and a volunteer, protection orders are considered by the judge via telephone. This has enabled victims to obtain the protection they need. Unfortunately all Freedom and ACE Recovery courses booked for this spring had to be cancelled and we will book them when all is back to normal.

Rail to refuge

From today, people fleeing domestic abuse anywhere in Britain during the coronavirus lockdown can apply for free train travel to refuge accommodation, through a partnership between train companies and Women’s Aid. Click here for more information

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