Nursery and school places for children of key workers

If you feel your child is eligible for a nursery or school place because you are a key worker, but have been denied, please contact us.

For nursery and childcare settings:
Email –
Call: 03000 41 23 23

For school settings:
Call: 03000 41 21 21


The decision to close schools has been made centrally by the government which announced all schools will close until further notice from Friday (March 20). Schools will, however, remain open for those children of key workers and the most vulnerable.

The government has said key workers included NHS staff, the police and delivery drivers whilst children who are vulnerable include children with education, health and care plans.

For answers to common questions about how coronavirus is affecting schools, check the education section of our your questions answered page.

Special educational needs and disability (SEND), Kent’s local offer

We will continue to work on both our SEND improvement programme and our work to support families. We have moved most of our staff out of office locations and are planning for significant staff absence over the coming weeks meaning we will increasingly focus on high priority work with those families most in need of support.

If you or your family receive services, as far as possible, we intend to continue to deliver services where they are needed. We have advised those staff who are able to, to work from home, but to continue to stay in contact with yourselves. This means that whilst our offices will continue to remain open at the moment, they will be running on skeleton teams.

If you have any concerns for either yourself or your family, please do contact your worker directly or their manager if they are not available. For more information, please read our guidance for families during the COVID-19 outbreak.

Chaperone licence DBS checks

Unfortunately, the service for the ID checks for a DBS is now on hold until further notice due to current government advice. This will be reviewed regularly.

You are still able to continue with your chaperone application but there will be a delay in your licence being issued due to the DBS checks being on hold. If you chose to continue with the application, we will be able to inform you once this service has been resumed.

Children in entertainment licences

Due to the government’s new rules on staying at home and away from others, we have suspended the issuing of performance licences, Body of Persons Approvals and work permits until further notice. This will be regularly reviewed, and arrangements adjusted accordingly as and when the guidance changes.

If you need to contact us for any queries regarding this, please call 03000 420883 or email

If a child of school age or below is involved in performances, they must be licensed and properly chaperoned.

Read the government guidance on child performance and activities licensing legislation.

Free School Meals

Children eligible for free school meals will benefit from a national voucher scheme allowing them to continue to access meals whilst they stay at home.

Schools can now provide every eligible child with a weekly shopping voucher worth £15 to spend at supermarkets while schools are closed due to coronavirus.Find out more by visiting the national government website.

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