Hospitals and police forces are now able to refer people bereaved in sudden or shocking ways (including by COVID-19 and any sudden illness, incident, or suicide), from day one of bereavement, into a new, government-funded, England-wide, professional, free and specialist sudden bereavement service (set up as a pandemic response and for the long term).
The service, Sudden, is run by a well-established charity that is experienced in helping suddenly bereaved people through trained and named case workers, operating over the phone. Sudden provides free support and advocacy for up to 10 weeks, with a focus on safeguarding and wellbeing outcomes. The service is delivered in partnership with relevant community-based statutory and NGO agencies. (Please read the attachment for more information.) To note, the Sudden helpline number (0800 121 6510) is available to call now, but is due to change within the coming weeks – please visit www.sudden.org or email email@example.com for the latest.
Because it is an immediate intervention service, the Sudden service is designed to be reached through very early referrals from hospitals and police.
Please contact see the attached information for more details about this new service.
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