Local advice and support
If you’re struggling to pay your Council Tax bill, you may be eligible for Council Tax Support
If you’re already in receipt of Housing Benefit or Council Tax Support, tell us about your change in circumstances so we can check your claim. You can also apply for extra help with your Council Tax by applying for Discretionary Council Tax Reduction
If you’re struggling to pay your rent and aren’t already receiving Housing Benefit or Universal Credit, you should apply for Universal Credit for support with housing cost
If you’re in receipt of Housing Benefit or Universal Credit housing costs, you can also apply for extra help with your rent by claiming Discretionary Housing Payments
Additionally, there are a range of advice and support services across the city, with more information available.
If you have been financially affected by the Coronavirus and are unable to make your Council Tax payments, please contact our Council Tax team on 01622 602003 or email us where we will try to help you.