Privacy Policy

PRIVACY POLICY

Fusion Maidstone is committed to protecting your privacy.

How do we collect information?

We will collect personal information from you when you use the Website contact form, send us a message via email, make a donation to us or otherwise provide us with personal information. We may also receive information about you from other people, for example from a friend who wants to tell you about this Website.

We also gather general information about the use of our website, such as which pages are visited most frequently. We only use anonymous information and statistics that do not identify individual visitors. This information helps us improve the services and information we offer on the Website. We may use service providers to help us collect and analyse this information.

What personal information do we collect?

The types of personal information collected might include name, date of birth, email address, postal address, telephone number, credit/debit card details via online donations, or your opinions about a product, service or an issue.

How do we use this information?

We will use your personal information to provide you with services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities. We may need to share your information with our service providers, associated organisations and agents for these purposes.

How do we protect personal information?

Information that you submit in an enquiry form is encrypted and stored on a secure server. However, the transmission of information over the internet is never 100% secure so whilst we try to protect your personal information, we can’t guarantee the security of any information you submit to us via our website.

We also take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. Access to our secure servers is restricted to authorised staff.

Will we disclose the information we collect to other organisations?

As indicated above, we may pass your information to our service providers, agents and associated organisations and, if you have consented, to other organisations who share our objectives.

Emergencies

We may need to disclose your information if required to do so by law or in response to a court order or request from a law enforcement agency. In exceptional circumstances, where we think someone is at serious risk of being harmed, we may contact the police or a local authority safeguarding team.

Your consent

By providing us with your personal information you consent to the collection and use of that information for the purposes and in the manner described in these Terms of Use.

Links

Our website may include links to websites run by other organisations. Fusion Maidstone is not responsible for the privacy practices of other organisations’ websites and recommend you read their privacy policies carefully.

Right of access

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. If you wish to exercise these rights, please contact:

Fusion Maidstone, 2 & 3 Cobb Way, Off Livingstone Walk, Park Wood, Maidstone ME15 9XF Tel: 01622 691177  Email: enquiries@fusionhlc.org.uk

Right to erasure

You have the right to at any time contact us to ask for any information we hold to be removed.