Health

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Health

Live Well Kent services in all areas are continuing to provide support while adapting the way they work to follow the latest official advice and guidance across Kent.

If you are currently being supported by a Live Well Kent service, they will be in touch with more information about how they can continue to support you. If you have any questions or need to speak to someone, please contact the particular service that is supporting you.

The service are still accepting referrals, so if you need support or need to refer someone you can call their referral line 0800 567 7699, email info@livewellkent.org.uk or contact services directly.

For up to date information and advice about the coronavirus, please visit our Live Well Kent coronavirus webpage.

For support about managing your mental health during this difficult time please visit one of the following websites:

If you require further support please call 0800 567 7699.

NHS Health Checks

The NHS Health Checks service has been suspended until further notice.

No new appointments will be made and all patients with existing appointments will have received a notification of appointment cancellation.

One You Kent Ashford shop

Unfortunately the One You Kent shop in Ashford is now closed to the public and all groups and events have been postponed.

One You Kent healthy lifestyle service

We are offering advice by telephone and video calls as well as virtual groups (this service may vary depending on where you live).

Due to an increase in demand you may have to wait a while before getting an appointment with a smokefree adviser.

You may be directed to other types of support while you are waiting including mobile apps and websites.

Complete our referral form and a friendly advisor will call you to talk through the options in your area.

For more information about how we can help you please visit our One You Kent website.

One You Kent health walks

All health walks have been suspended until further notice.

This includes group walks, social activities and other meetings. Please visit the Walking for Health website or the One You Kent website for more information.

One You Kent smokefree

For new referrals please call our support line on 0300 123 1220.

We still welcome new referrals, however due to increasing demand you may be added to our waiting list.

One You Kent weight loss

All weight loss groups have been stopped temporarily. Support will be offered by telephone for those on existing groups.

Postural stability

Classes have temporarily stopped and no referrals are being taken for the time being.

If you’re using the service, your provider will be in touch to check on you.

Residential recovery housing

The service is currently unable to take any more referrals until further notice.

School Public Health Service

The School Public Health Service is operating on a reduced basis.

All referrals to services including the Emotional Health Service should be made through the Single Point of Access (SPA). Referrals will be triaged daily and referred to an appropriate service. The service will deliver sessions through digital platforms such as; phone, WhatsApp or Facetime.

Please contact the service via the Single Point of Access by:

Other School Public Health Services:

  • Bereavement support is available for children and young people aged 4 to 19 who have been bereaved as a result of COVID-19. Referrals should also be made through the Single Point of Access (SPA).
  • Vision and hearing assessments for reception year pupils are not being carried out.
  • Chathealth confidential texting service for young people aged 11 to 19 is running as normal.
  • Young people can text the School Health Team about any concerns or health issues on 07520 618850. The number is monitored Monday to Friday, 9am to 5pm.

Parents, young people and schools can also access a range of helpful information and resources via the Kent Youth website, or for more information visit Kent Community Health NHS website.

Sexual health clinics

For all new attendances, sexual health clinics will operate on an appointment only basis and will no longer offer walk in clinics. Patients will be triaged by phone and appointments organised based on those presenting the highest risk. Those that require a face to face appointment will be required to wear a mask or face covering for the duration of their visit to the sexual health clinic.

You can access home testing for sexually transmitted infections to avoid attending a clinic. HPV, hepatitis A and hepatitis B vaccinations are not urgent and can be postponed.

If you are HIV positive and worried about your risk of coronavirus, there is currently no evidence that people living with HIV are at any greater risk of either getting coronavirus, or becoming unwell due to coronavirus, than the general public. We do not recommend that you should attend for additional blood tests to check your CD4 count.

For more updates visit the British HIV association, however, we do recommend that you follow current NHS guidance about how best to protect yourselves and others from coronavirus. If your appointment is coming up soon then we may contact you beforehand to offer you a telephone or Skype consultation instead of coming into a clinic.

If you would like to discuss your attendance with a member of the team, please call:

Emergency oral contraception

Emergency oral contraception is still widely available via pharmacies in Kent. If yourequire this service, you will need to call your pharmacy for a virtual consultation first which, after completing, will enable you to collect your treatment

Substance misuse service

CGL and Forward Trust will continue to take referrals but will screen the most urgent cases. Due to this response times and waiting list times will be longer than usual.

Advice and support to patients will be provided but capacity will be limited due to staff having to self-isolate. Please refer only the most urgent cases. Contingency is being sought for opioid substitution therapy for prescriptions .

Group sessions for psychosocial support will be suspended.

The needle exchange programme will continue to operate.

For more information, visit your provider’s website or call them directly.

Targeted relationships

The service is currently continuing to accept online referrals via the Barnados website, however we will no longer be offering face-to-face sessions. Project workers will aim to deliver sessions through digital means, for example by phone, Skype or Facetime.

For those vulnerable young people still attending school, schools will be asked to provide a quiet environment in order for the session to take place by phone. Project workers will also offer all young people a wellbeing check via phone call between sessions.

The service will continue to accept referrals for the foreseeable future via the usual routes.

Young person substance misuse service

We Are With You will continue to take referrals but will screen for the most urgent cases.

They will offer phone, skype or other digital communication during this time.

As education and community settings start to re-open due to the lift of coronavirus restrictions, we will begin to transition back to face to face delivery.

Please do not make postal new referrals, please alternatively either:

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